JOB SUMMARY
Master Technology Group (MTG) provides workplace technology installation and support services to commercial businesses on both a local and national level.
The Project Manager – Fire/Security position is responsible for estimating, proposing, and coordinating the execution of projects primarily for our national clients and occasionally local clients. The position’s product focus will be fire alarm systems, intrusion, video surveillance, and access control.
An MTG Project Manager must provide excellent customer service and maintain strong professional relationships with our team members, clients, vendors, and contract partners.
The position demands strong communication skills, organization, and multi-tasking capabilities to successfully manage and process a high volume of project activity daily. The Project Manager – Fire/Security reports to the Operations Manager.
KEY DUTIES AND RESPONSIBILITIES
- Work closely with Business Development team, clients, and prospects to assess and qualify opportunities and solutions
- Work directly with clients, prospects, trade partners, and MTG designers to design solutions and build project scopes
- Determine and assemble necessary materials, labor, equipment, and other costs to create accurate project estimates
- Utilize MTG-created templates to create comprehensive proposals, SOWs, warranty statements, and other project-related documents
- Oversee and direct execution of low voltage/technology work, specifically for Fire Alarm and Security related projects
- Direct workforce and ensure adherence to plans, schedules, contract specifications, applicable codes, safety programs, and best trade practices
- Solicit competitive material pricing and manage timely material delivery, return, and credit
- Solicit any equipment rental pricing and manage timely delivery and return
- Proactively manage all costs of the project to meet or exceed set profit margin expectations
- Accurately track and enter opportunities in a timely manner to support revenue and workforce planning efforts
- Work closely with Operations administrative staff to enter and maintain administrative details in the ERP
- Work closely with the Finance department to meet project AR and AP responsibilities
- Maintain knowledge of industry technology/products, standards, requirements, and processes
- Other related and organizational duties as required or assigned
QUALIFICATIONS
- 5+ years of project management experience in the low-voltage industry
- Proven experience designing, estimating, and project managing fire alarm systems, intrusion, video surveillance, and access control installations
- Ability to travel up to 15%
- High school graduate or equivalent (minimum)
- Strong time management and organizational skills
- Strong problem-solving and decision-making abilities
- Proficiency in Windows-based computer environment with strong Outlook, Excel, and Word skills
- Strong written, oral, and interpersonal communication skills
PERFORMANCE MEASUREMENTS
- Understanding of the key duties and responsibilities of the position
- Desire and effort to perform the role in its entirety
- Competence and capacity to perform the key duties and responsibilities of the position effectively
- Accuracy of estimating
- Effectiveness of managing multiple projects to successful completion, on time and on budget
- Effectiveness of managing necessary detail-oriented tasks that are part of a Project Manager’s responsibility
- Ability to meet expected levels of quality and customer satisfaction
- Ability to complete assigned tasks in a timely manner and meet project deadlines
- Ability to be a valuable member of a project team and willingness to maintain a “whatever it takes” attitude
- Quality and effectiveness of:
- Analyzing facts, problem-solving, decision-making, and demonstrating good judgment
- Verbal Communications
- Written communications such as emails, letters, reports, etc.
- Ability to work in a team environment and maintain effective working relationships
- Reliability (attendance, punctuality, meeting deadlines, etc.)
- Alignment with and demonstration of MTG’s Core Values:
- People First: Exceed customer expectations of responsiveness, performance, communication and customer service
- Above and Beyond: Consistently doing more than what is reasonably expected with a “whatever it takes” attitude
- Sense of Urgency: Prioritizing tasks and maintaining focus to achieve results by responding to questions and requests in a timely manner
- Team Player: Maintaining a positive attitude and treating others in a respectful and supportive manner. Willingness to share knowledge and best trade practices with fellow employees
- Do the Right Thing: Always acting with honesty and integrity to inspire the trust of others
Master Technology Group is proud to be an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
